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Frequently Asked Questions
Shipping & Delivery
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We ship all orders via FedEx, covered by Elliott Gallery insurance during transit.
We carefully package all photographic prints unframed to high professional standards to help protect them during transit. Wherever possible, prints are shipped flat using protective, archival-quality materials to ensure they arrive to you in excellent condition.
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Estimated delivery times are normally 2–3 working days for deliveries within the Netherlands and the EU, and within 7 days for deliveries outside the EU.
Read more about our shipping & delivery policy here.
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Shipping costs, which also include high quality packaging, are calculated separately at checkout and depend on the delivery destination.
Read more about our shipping & delivery policy here.
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If a limited-edition artwork is marked as ‘Sold Out’, the photograph may still be available. In this case we order the print directly from the photographer or the respective archive for you. This may add up to 10 days to the estimated delivery time.
Please contact us to enquire about availability.
Returns & Cancellations
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If you're not completely happy with your purchase, you can cancel your order within 7 days of receiving it. Simply get in touch with us by email, and we'll guide you through the return process.
Please ensure the artwork is returned in the same condition in which it arrived. For unwanted items, return shipping arrangements and costs are your responsibility. If your order arrives damaged or in a condition other than expected, please contact us so we can help.
Once your cancellation has been confirmed and the items received back to us, we'll arrange your refund within 30 days. Original delivery charges are excluded from refunds.
Read more about our return policy here.
Print Details & Framing
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A limited-edition print is produced in a set number of copies, with each print belonging to a defined edition. Edition size, numbering and signature details vary by work and are specified in the product description where applicable.
A unique print is a one-of-a-kind work, meaning that no other identical print exists. This may be due to its printing process, materials, the artist's intention or due to artist no longer being alive.
A vintage print is a photograph printed around the time the original image was taken. Vintage prints can offer a direct connection to the period in which the photograph was created. The date of the image and the date of the print may differ slightly, so we provide relevant details in each product description where available.
If you'd like to know more about a specific photograph or its edition, we're always happy to help.
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We exclusively offer original photographic prints by esteemed photographers and archives. Each work is described with relevant information about the artist, date, print process and edition number, where applicable.
All photographic prints are signed by the artist or fully authenticated by the estate.
Please check the individual product description for details about the signature, edition numbering and authentication of the work.
If you have questions about the authenticity or provenance of a particular photograph, please contact us before purchasing.
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All prints are shipped unframed, unless otherwise stated in the product description. If you're based in the Netherlands, we're happy to offer framing advice and put you in touch with our trusted professional framer to help you find the right finish for your artwork.
A closer look, or a little guidance?
Whether you'd like to experience a photograph in person or need advice choosing a work for your collection, we're happy to help.
Private Viewing
Arrange an appointment to view the work in person at Elliott Gallery in Amsterdam.
Art Consultancy
From finding your first print to growing an established collection, we're here to help you find the right work.
